Personal Data Protection Act

We are committed to safeguarding your privacy and ensuring that your personal data is protected. Therefore, we make sure that our policies and practices in relation to personal data comply with the requirements of the Personal Data Protection Act 2010 (the “Act”) under the laws of Malaysia.

This Privacy Notice explains on how we collect and use your personal data.

A. Collection of Personal Data

Your personal data will be/is being collected, used and/or processed by AA Pharmacy for amongst others, the following purposes;-

  1. for registration of a user account with AA Pharmacy
  2. to send you promotional materials, advertisement for marketing purposes;
  3. for administrative purposes;
  4. to be used for internal record keeping.

This personal data is obtained when you register yourself in the AA Pharmacy card form as a AA Pharmacy member. Your personal data will not be released to third parties without your consent.

B. Nature of Personal Data

Examples of personal data that AA Pharmacy may collect directly from you:-

  1. name, age, gender, date of birth, identity card number/passport number;
  2. race, ethnic origin, nationality;
  3. contact information including address, email address and phone number;
  4. marital status

Failure to obtain your personal data will lead to the following:

  1. AA Pharmacy will not be able to provide you with updates in relation to AA Pharmacy services and promotions;
  2. AA Pharmacy will not be able to provide you with any notice, services in which you have requested.

C. Disclosing Your Personal Data

AA Pharmacy will keep your personal data confidential with your hereby consent, and authorise AA Pharmacy to disclose your personal data to the following categories of parties:

  1. any person to whom AA Pharmacy is required to so by law or in response to a competent or government agency;
  2. any related, affiliated and subsidiaries of AA Pharmacy;
  3. AA Pharmacy’s business partners in relation to providing you with AA Pharmacy products and services;
  4. government agencies, statutory authorities and industry regulators as required by law;
  5. AA Pharmacy’s appointed service providers in relation to AA Pharmacy’s loyalty programs, for the purpose of delivery of gift redemption and services.

D. Retention of Personal Data

AA Pharmacy will retain your personal data for the period necessary to fulfill the purposes set out in Clause 1 here in above.


We shall keep and process your data in a secure manner. We endeavour, where practicable, to implement the appropriate administrative and security safeguards and procedures in accordance with the applicable laws and regulations to prevent the unauthorized or unlawful processing of your personal data and the accidental loss or destruction of, or damaged to your personal data.


F. Access and Correction to Your Personal Data

It is your right as a data subject to have access and to correct your personal data in which you have provided to AA Pharmacy and in this respect, you may;-

  1. check if we hold or use your personal data and request access to your personal data;
  2. request for correction on any of your personal data which is inaccurate, incomplete or not up to date.
  3. request for explanation on the policies and procedures in respect of your personal data provided to AA Pharmacy.
  4. request AA Pharmacy to stop processing your personal data for marketing purposes;
  5. request AA Pharmacy to limit the process of your personal data, including personal data limiting to the persons who may be identified from your personal data;
  6. inform AA Pharmacy on your withdrawal (in full or in part) of your consent given previously to AA Pharmacy subject to any applicable restrictions, contractual conditions and a reasonable duration of time for the withdrawal of consent to be effected.


G. Your Obligation Regarding Your Personal Data

You are responsible for providing accurate, not misleading, complete and up-to-date information to AA Pharmacy about yourself and any other person whose personal information you provide us and updating this personal data as and when it becomes inaccurate, misleading, incomplete and out-of-date by contacting AA Pharmacy.


H. Your Consent

In enjoying benefits of AA Pharmacy’s services, your consent to the collection and use of the personal data by us in the ways described hereinabove (which may change time to time unless and until you inform AA Pharmacy to the contrary.


I. Contact Information

If you have queries or concerns, please contact our Data Protection Officer at 03-55698811 from Monday to Friday (9.00am-6.00pm, excluding public holidays) or email us at enquiry@aapharmacy.com.my

If you wish to be excluded from our database and have the posting of updates to you terminated, please email us at enquiry@aapharmacy.com.my