Privacy Policy

Terms & Conditions:

Please read these terms carefully before you start to use our Website &  in Kuala Lumpur, Malaysia Regarding our services, in these conditions, “”, “”, “”, “”, “we”, “us”, “our” and “ours” are references to AA Pharmacy and references to “you” or “your” are references to the person ordering Services from us. These Conditions (as may be amended from time to time) will govern the relationship between you and us.


By using the Website, you’re indicating that you accept and agree to everything said by us below:


Section #1: What do we do with your information?

  1. When you browse our store,, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
  2. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address.
  3. Email marketing: with your permission, we may send you emails about our store, new products, and other updates.


Section #2: Consent

  1. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
  2. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
  3. If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you for the continued collection, use, or disclosure of your information at anytime by contacting us at
  4. If you sign up for our newsletter, we may use your email address to send you information about products, offers, or services. You can opt out of these at any point, and you can ask for personal data to stop being recorded at any time by contacting us at
  5. By using the site, you allow us to refuse any transaction or receive our services for any reason.


Section #3: Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We may disclose your personal data:

  • To other companies within our group
  • If we sell our business
  • To agents and service providers
  • In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cybercrime, or to protect the website, rights, or personal safety of person/s.


We may also disclose aggregate statistics about visitors to our website [customers and sales] in order to describe our services to prospective partners [advertisers, sponsors] and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.


Section #4: Payment and Other Third-Party Services
We exclusively accept PayPal payments. PayPal allows any business or individual with an email address to securely, conveniently, and cost-effectively send and receive payments online. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as PayPal for Payments and Mailchimp for mail marketing, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.


Section #5: Security

  1. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
  2. When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy statements.
  3. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
  4. We do not save credit card information or payments, which are directly handled by PayPal (Europe) S.à r.l. et Cie, S.C.A.


Section #6: Cookies
Here is a list of cookies that we may use:. We’ve listed them here so you can choose if you want to opt out of cookies or not.

  • Strictly necessary cookies: these are cookies that are essential to the operation of our website.
  • Analytical/performance cookies: these cookies allow us to recognise and count the number of visitors to our website.
  • Functionality cookies: these cookies are used to recognise you when you return to our website.
  • Targeting cookies: these cookies record your visit to our website, the pages you have visited, and the links you have followed.


To make ongoing improvements to our website based on this data or to see our most popular sources of business, we may monitor traffic to our site and collect the following information:

  • The IP address of your computer
  • The referring website from which you have gotten to our website


Section #7: Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.


Section #8: Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


Section #9: Prices

  1. We may display images of products included in our boxes on the Website, these images are for illustrative purposes only. You should also note that images of the products on the Website may not be representative of the actual size of the products.


Section #10: Questions and Contact Information

  1. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at or call +603-5562 8811