Membership & Registration 5 What is AA VIP Member? Who can join and how do I register? I do not have a mobile number to register as an AA VIP Member Is there a membership fee or expiry date? Will I receive a physical membership card?
Member Benefits 3 What benefits do I enjoy as an AA VIP Member? How do Birthday Vouchers work? Will I enjoy member benefits immediately after joining?
Points & Rewards 6 How do I earn membership points? Which products are excluded from earning points? How do I check my points balance? How do I redeem my points for Cash Vouchers? Do my membership points/cash vouchers expire? Can I transfer or merge my points with another member?
Account & Mobile App 3 How do I download and sign in to mobile app? How do I update my member details or change my password/email? What should I do if my membership card or points do not appear in the app?
Wholesale Account 2 Can Wholesale Accounts join AA VIP Membership? What if outlet wrongly convert VIP Member to Wholesale Account?
