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Membership & Registration

5

What is AA VIP Member?
Who can join and how do I register?
I do not have a mobile number to register as an AA VIP Member
Is there a membership fee or expiry date?
Will I receive a physical membership card?

Member Benefits

3

What benefits do I enjoy as an AA VIP Member?
How do Birthday Vouchers work?
Will I enjoy member benefits immediately after joining?

Points & Rewards

6

How do I earn membership points?
Which products are excluded from earning points?
How do I check my points balance?
How do I redeem my points for Cash Vouchers?
Do my membership points/cash vouchers expire?
Can I transfer or merge my points with another member?

Account & Mobile App

3

How do I download and sign in to mobile app?
How do I update my member details or change my password/email?
What should I do if my membership card or points do not appear in the app?

Wholesale Account

2

Can Wholesale Accounts join AA VIP Membership?
What if outlet wrongly convert VIP Member to Wholesale Account?

Privacy & Security

1

How does AA Pharmacy protect my personal information?

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